Support

Quarterly support retainers are the best way to continually monitor, analyze, and make adjustments to your digital ecosystem, while ensuring your budget remains consistent throughout the year. Our team will meet with you on a regular basis to develop a results-oriented strategy and implement it easily by prioritizing tasks on a monthly and quarterly basis. The benefit of a retainer is that resources are guaranteed and can be used for any development changes, design enhancements or digital marketing efforts.

Helpful Resources

Why Should You Hire Someone To Manage Your Website

Agile or Waterfall? Which Development Approach is Best for Your Goals?

CommonPlaces uses state-of-the-art data centers to provide high-speed access from your site to your customers. We leverage content distribution systems and load leveling to provide your customers with the fastest possible delivery of content regardless of their location.  Along  with  24/7 monitoring, all of our servers are configured with security best practices and operations in mind. CommonPlaces servers also provide the additional benefit of consistent performance across all environments, which can save time and cost.

Helpful Resources:

Hosting & Maintenance 101: Professionally Managed Web Hosting vs. Self Service Hosting

Website Hosting & Maintenance: What is it, and why is it so important?

What's the Difference Between Website Hosting & Website Maintenance?

Application Maintenance services cover critical security updates and patches to our clients’ websites as new and updated versions of our open source solutions are introduced. This is an important element in maintaining the integrity of a website's security while maintaining usability, stability and performance. These services allow our valued clients to focus on their core business instead of worrying about application maintenance activities. 

Helpful Resources:

Website Hosting & Maintenance: What is it, and why is it so important?

Why Drupal Maintenance & Support is Crucial for Security & Stability

We routinely complete code reviews that will outline vulnerabilities along with a high level analysis of the quality and security of the codebase and database for an application or collection of applications. This allows us to act quickly in the event that security vulnerability remediation is necessary, and develop updated risk mitigation measures as necessary. Security Vulnerability Assessments are included with all Website Support and Maintenance plans.

Helpful Resources:

6 Common Website Security Vulnerabilities

8 Simple Ways to Improve your Website Security